play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 3098661337
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP that is sent to your phone, and you will be logged in without needing a password or email. This convenient method makes logging in a seamless and hassle-free experience.
Q2: What should I do if I am not getting OTP?
To send a successful OTP, first check your internet connection for a strong signal. If you don't receive the OTP, click on send OTP again and wait for the allotted time to pass. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If your number has changed, send your updated KYC details to customer support via email to help transfer your account. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. You should now be able to log in and play with ease.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are based on earnings from gaming activities, and any bonus collected cannot be withdrawn separately. Users can only withdraw the funds they have earned through gaming, excluding any bonus or rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details in the app, which includes saving your Aadhaar card, UPI information, and all bank details. This will ensure a smooth and secure registration process. Make sure all required information is accurately filled and saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's efficient services typically allow for a seamless process that takes around 30 minutes to 3 hours. However, occasional delays in payments may occur, resulting in a wait of up to 24 hours. This delay may affect the overall processing time, but the app's stability is otherwise consistent.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn. The bonus funds themselves are not eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings section and review your transaction history. If your request is failing to process, rest assured that the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
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